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Service Design Show
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Service Design Show
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Selling Service Design with Confidence
Learn how to win the hearts and minds of clients, managers & CEOs, without wearing a suit.
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Welcome to the program
Lessons & assignments
4 Topics
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Lesson Content
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Finding the lessons
Additional resources
Sharing your assignments
Marking as complete
Using Miro
6 Topics
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Navigating on the board
Using comments
Keeping track of things
Exporting worksheets
Drawing in Miro
Private reflection
Peer feedback
Coaching calls
Office hour
Code of Conduct
Team assignment
Assignment heads-up
My learning objectives
Help!
Checklist week #1
GUEST LECTURES
Niamh Parsley (recorded)
Tom Foster (recorded)
Sarah Drummond (recorded)
Robert Bau (recorded)
Homaxi Irani (recorded)
Doug Powell (recorded)
Peter Merholz (recorded)
CHAPTER 1: CRAFTING YOUR STORY
1. Introduction (3:46)
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54 Lessons
10 Topics
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